Here are a few tips for the features available in this interactive publication:
Frequently Asked Questions and Issues Encountered
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Q: Why am I being asked to login to access certain features of the magazine?
A: In order to save your specific viewing preferences and to save all of your bookmarks and notes, we ask that you create an account with us using your email address. This will allow you to retrieve your entire library of bookmarks and notes on all issues and also view each issue with your specific saved preferences.
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Q: Where can I download a PDF version of this magazine?
A: You can access the PDF download feature by right clicking on the magazine and selecting Download PDF. Alternatively, you can access it from the option on the top navigation of the viewer and click on Download PDF.
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Q: Why do the magazine pages appear blurry?
A: Our viewer is tailored to display pages in a level of quality that is optimal for the viewing area of your specific monitor's screen resolution. However, if you have increased your zoom level inside of your web browser (generally located under View/Zoom in your browser) - this may distort the quality of images that our viewer has calculated to display to you. By setting this back to its default (100%) - this will allow the viewer to display clearer images.
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Q: Why does the magazine blur when I'm flipping the page and how can I make it stop?
A: Under some configurations, when flipping the page using the corners of the magazine, a slight blur will appear on the page while it is being flipped to the next page. In order to remove this occurrence, you can turn off Page Flip Animation under the option located above the magazine.
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Q: Why do I get less than optimal results when trying to print out pages?
A: Our print feature relies on your web browser's print functionality - and how that browser communicates with your specific printer. If you note that pages are getting cut off, or you are having other issues when printing, it is likely that you need to adjust your printer's settings to scale to fit page.
Alternatively, if there is a PDF Download option available you can download the PDF first and then print using Adobe Acrobat Reader’s print feature. There are known issues in printing fom Internet Explorer 7, so if you are using this browser, you may wish to try a different one. If you are able to print from your browser normally but are having issues specifically with printing pages from the magazine, then please contact technical support.
Contact Technical Support: